Terms and Conditions Products and Online Courses
Effective Date: February 1, 2024
Welcome to Milani Jai Studios LLC! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products and services, including skincare products, makeup, and online courses. By accessing our website or purchasing from us, you agree to comply with these Terms. Please read them carefully before proceeding with any transactions.
1. Products and Services
We offer a variety of skincare products, makeup, and online courses designed to enhance your beauty and skincare knowledge. By purchasing any of our products or services, you agree to the terms outlined here.
• Skincare Products and Makeup: We offer professional-grade skincare and makeup products for sale, which are subject to availability.
• Online Courses: Our courses provide educational content related to skincare, sugaring, waxing, makeup application, and other beauty-related topics.
2. Pricing and Payments
• Pricing: All prices listed on our website are in USD and include applicable taxes unless otherwise noted. We reserve the right to adjust prices at any time without prior notice. However, the price at the time of purchase will apply to your order.
• Payment Methods: We accept major credit cards, debit cards, and other payment methods as indicated on our website. All payments must be made in full at the time of purchase.
• Payment Security: We use secure payment gateways to process all transactions. Your payment information will be handled in compliance with applicable data protection laws.
3. Product Orders and Shipping
• Order Processing: Once you place an order for skincare products or makeup, we will process it within 3 business days. You will receive an order confirmation via email with tracking details when your order ships.
• Shipping: We offer shipping within the USA, where applicable. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout. Delivery estimates provided are not guaranteed, and we are not responsible for delays caused by third-party carriers.
• Shipping Errors: If an item is lost or damaged during shipping, please contact us immediately, and we will assist in resolving the issue with the carrier.
4. Returns and Refunds
• Skincare Products and Makeup: We accept returns on eligible products within 3 days of delivery, provided the product is unused, unopened, and in its original packaging. Products marked as “final sale” or “non-returnable” are not eligible for return. Return shipping fees are the responsibility of the customer unless the return is due to a defective or incorrect product.
• Online Courses: Due to the nature of digital products, we do not offer refunds for online courses once they have been purchased and accessed. If you experience technical difficulties or have concerns about the content, please contact us for assistance.
• Refunds: Once we receive and inspect your returned product, we will issue a refund to the original payment method. Please allow 5-7 business days for the refund to be processed and appear on your account. Shipping fees are non-refundable.
5. Online Course Access and Usage
• Course Access: Upon purchase, you will receive access to the online course through a unique login. This access is non-transferable and intended for your personal use only.
• Course Materials: The content of the online courses, including videos, documents, and images, is the intellectual property of Milani Jai Studios LLC and is protected by copyright law. You are not permitted to reproduce, distribute, or share any course content without our express written permission.
• Course Availability: While we strive to provide uninterrupted access to our online courses, we cannot guarantee that the course platform will be available at all times due to maintenance or technical issues. We will notify you of any planned disruptions.
6. Health and Safety Disclaimer
By purchasing and using our skincare products or participating in our courses, you acknowledge that you have read and understood all provided instructions, warnings, and guidelines. We are not responsible for any adverse reactions, injuries, or damages that may result from improper use of the products or incorrect application of the techniques taught in our courses.
• Skincare Products: Always perform a patch test before using any new skincare product. If you experience any irritation, discontinue use immediately and consult a healthcare professional if necessary.
7. Limitation of Liability
To the fullest extent permitted by law, Milani Jai Studios LLC is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, products, or online courses, including but not limited to injury, illness, or loss of profits. Our liability is limited to the amount paid for the specific product or service in question.
8. Intellectual Property
All content on our website, including but not limited to text, images, logos, and videos, is the intellectual property of Milani Jai Studios LLC or its licensors. You may not use, reproduce, distribute, or create derivative works from any of our content without prior written permission.
9. Order Cancellations
We reserve the right to cancel any order at our discretion if it violates any of our policies or if there is an error in pricing or availability. In the event of a cancellation, we will notify you and issue a full refund.
You may cancel an order for physical products prior to shipping. Once an order has been shipped, you must follow the return process outlined in Section 4. Online courses are non-cancellable once accessed.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Mississippi/USA without regard to its conflict of law provisions. Any disputes arising from your use of our website or services will be resolved in a court of competent jurisdiction in Tupelo,MS.
11. Changes to These Terms
We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be posted on this page, and the updated Terms will take effect immediately upon posting. Your continued use of our website or services constitutes acceptance of the revised Terms.
12. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Milani Jai Studios LLC
3194 Tupelo Commons Dr.
Tupelo, MS 38804
662-321-2394