Terms and Conditions for Services and Products
Effective Date: February 1, 2024
Welcome to Milani Jai Studios! These Terms and Conditions (“Terms”) govern your use of our website and services, including sugaring, brow services, makeup applications, online courses, waxing, and products. By accessing or using our website and services, you agree to comply with these Terms. Please read them carefully before using our services.
1. Services
Milani Jai Studios offers various beauty and esthetician services, including but not limited to sugaring, brow services, makeup application, waxing, online courses, and products. By booking an appointment or enrolling in a course, you agree to abide by these Terms and any additional guidelines provided during your service or course.
2. Bookings and Payments
• Appointment Scheduling: All appointments must be booked through our website or by contacting us directly. A valid contact method (email or phone number) is required to confirm the booking.
• Deposits and Fees: Certain services may require a deposit to secure your booking. The deposit amount, if applicable, will be clearly stated at the time of booking and is non-refundable unless otherwise stated.
• Cancellations and Rescheduling: We understand that things come up! If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to cancel or reschedule within this timeframe may result in the forfeiture of your deposit or the imposition of a cancellation fee.
• Refunds: Due to the nature of our services, all sales are final. Refunds for services rendered are not provided. If you are dissatisfied with any service, please contact us, and we will work to resolve your concerns.
3. Client Responsibilities
• Health and Safety: By booking a service, you confirm that you have disclosed any skin conditions, allergies, or health issues that may affect the service you receive. We are not liable for any reactions or complications that arise from undisclosed conditions.
• Arrival Time: Please arrive at least 10 minutes before your scheduled appointment. If you arrive late, your appointment may be shortened or rescheduled to accommodate other clients.
4. Course Enrollments
• Enrollment: To enroll in one of our classes, full payment must be made at the time of registration unless otherwise stated. Class sizes are limited, and spots are filled on a first-come, first-served basis.
• Cancellations: You may cancel a course however, there are no refunds. You may reschedule and your deposit will go towards your next course date scheduled.
5. Intellectual Property
All content on our website, including but not limited to text, images, logos, service descriptions, and videos, is the property of Milani Jai Studios LLC and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission.
6. Limitation of Liability
Milani Jai Studios LLC is not liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or services, including but not limited to loss of data, personal injury, or health complications. Our liability is limited to the amount paid by you for the specific service or class in question.
7. Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by Milani Jai Studios LLC. We are not responsible for the content, privacy policies, or practices of any third-party websites. You acknowledge that access to and use of any linked sites are at your own risk.
8. Governing Law
These Terms and any dispute arising from your use of our website or services shall be governed by and construed in accordance with the laws of Mississippi/USA. Any legal action or proceeding related to these Terms must be brought in a court of competent jurisdiction in Tupelo, MS.
9. Changes to These Terms
We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be posted on this page, and your continued use of the website or services following such changes constitutes your acceptance of the revised Terms.
10. Contact Us
If you have any questions about these Terms or need further assistance, please contact us at:
Milani Jai Studios LLC
3194 Tupelo Commons Dr.
Tupelo, MS 38804
662-321-2394
These Terms and Conditions are designed to protect both you and your clients while ensuring clarity and transparency in how your services are offered.
Terms and Conditions for Products and Online courses
Effective Date:
Thank you for shopping with Milani Jai Studios! These Terms and Conditions (“Terms”) govern the sale and purchase of products through our website and physical store. By purchasing any products from us, you agree to comply with these Terms. Please read them carefully before making a purchase.
1. Products
We offer a range of beauty, skincare, online courses, and makeup products, which are subject to availability. All product descriptions, including pricing and availability, are subject to change without notice at our discretion.
• Product Accuracy: We strive to provide accurate product descriptions and images. However, we cannot guarantee that the color, size, or other product attributes will be exactly as displayed on your screen due to variations in devices or monitor settings.
• Use of Products: By purchasing our products, you agree to follow all provided instructions, warnings, and guidelines for their safe use. We are not responsible for any damages, injuries, or adverse reactions caused by improper use of the products.
2. Pricing and Payment
• Pricing: All prices listed on our website or in-store are in and include applicable taxes unless otherwise noted. Prices are subject to change without notice.
• Payment: We accept payment via major credit cards, debit cards, and other payment methods as indicated on our website. All payments must be made in full at the time of purchase.
• Errors in Pricing: In the event of an error in pricing on our website or in-store, we reserve the right to cancel any orders placed for products listed at an incorrect price. If we cancel an order, we will notify you and refund any payments made.
3. Shipping and Delivery
• Shipping: We offer shipping within the USA, where applicable. Shipping costs and delivery times will vary based on your location and the shipping method selected at checkout. Delivery estimates provided are not guaranteed.
• Delivery: We are not responsible for delays or damages caused during shipping by third-party carriers. If your order is lost or damaged during shipment, please contact us to assist in resolving the issue with the carrier.
4. Returns and Exchanges
• Return Eligibility: We accept returns or exchanges on eligible products within 3 days of purchase, provided that the product is unused, unopened, and in its original packaging. Products marked as “final sale” or “non-returnable” are not eligible for return or exchange.
• Return Process: To initiate a return or exchange, please contact us at customer service@milanijai.com with your order details. Once your return is approved, you will receive instructions on how to send the product back to us. Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect product.
• Refunds: Upon receiving and inspecting your returned product, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to appear on your account. Shipping fees are non-refundable.
5. Product Warranties
• Manufacturer’s Warranty: Some products may come with a manufacturer’s warranty. If applicable, warranty details will be included with the product. Please contact the manufacturer directly for any warranty claims.
• No Other Warranties: Except as expressly provided, we make no warranties or representations regarding the products sold, including their merchantability or fitness for a particular purpose. All products are sold “as is.”
6. Limitation of Liability
To the fullest extent permitted by law, Milani Jai Studios LLC is not liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use our products, including but not limited to injury, illness, or loss of profits. Our liability is limited to the amount paid by you for the product in question.
7. Intellectual Property
All product names, descriptions, and packaging materials, as well as the content on our website, are the intellectual property of Milani Jai Studios LLC or its licensors. You may not use, reproduce, or distribute any intellectual property without our express written permission.
8. Order Cancellations
We reserve the right to cancel any order at our discretion. If we cancel your order, we will notify you and refund any payments made. You may cancel an order before it is shipped by contacting us at customerservice@milanijai.com. Once the order is shipped, cancellations are no longer accepted, and you must follow the return process outlined above.
9. Governing Law
These Terms and any disputes arising from your purchase of products shall be governed by and construed in accordance with the laws of [Your State/Country]. Any legal action or proceeding must be brought in a court of competent jurisdiction in [Your Location].
10. Changes to These Terms
We reserve the right to modify these Terms at any time without prior notice. Any changes will be posted on this page, and your continued purchase of products following such changes constitutes your acceptance of the revised Terms.
11. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
[Your Business Name]
[Your Address]
[Your Email Address]
[Your Phone Number]
This Terms and Conditions policy ensures transparency and sets clear expectations between your business and customers regarding the purchase of your products.